On Demand Solutions - Support Portal

In the many of our email templates, you're able to call information from the site to be displayed in the email, for example in User welcome emails, we can use these calls to display user information in the email sent. 

Add Credit

===========

@UserName - FirstName LastName

@CreditAmount - CreditBalance

@CreditNote - Note

@CreditBalance - Amount

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales

============

Alert Email

============

@LastRunDate - fromDateTime

@EmailContent - audit messages

============

Email Friend

============

@FriendEmail -  emailFriend

@UserName - FirstName LastName

@Message - Message

@ProductUrl - URL of product

@CompanyName -  userdetails.UserCompanyName

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales

============

Media Upload Results

============

@Emailaddress -CompanyEmailSupport

@Date - DateTime Now

@ResultMessage - Messages

@Source - Source Folder Path

@Destination -  destination Folder Path

============

Order Despatch

============

@UserName - despatchDetails.UserName

@OrderNO - despatchDetails.OrderNO

@DespatchDate - despatchDetails.DespatchDate

@Shipper - despatchDetails.Shipper

@TrackingURL - despatchDetails.TrackingURL

@ShipRef - despatchDetails.ShipRef

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales

============

Order Failure Notification

============

@OrderNo - OrderNo

@Emailaddress - companyDetail.CompanyEmailSales

============

Order ReSent Notification

============

@OrderNo - OrderNo

@Emailaddress - companyDetail.CompanyEmailSales

============

Order Confirmation

============

@ReviewHtml - workshop order review html for reviews.co.uk

@CompanyName - companyDetail.CompanyName

@OrderId - historyheader.Id OrderReference

@UserFullName - FirstName LastName

@OrderHeader - webcontent orderHeader

@OrderReference - orderReference

@UserName - historyheader.User.UserName

@UserCompanyName - UserCompanyName

@BillingAddress - bill to address

@ShippingAddress - ship to address

@OrderDate - OrderDate

@OrderDeliveryDate - DeliveryDate

@OrderItems - order lines

@GoodsValue - goodsValue

@DeliveryAndStoreCreditLines - store credit and delivery charges etc

@CouponContent - Coupon code - description

@OrderFooter - webcontent footer

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales

============

B2B Registration

============

@UserName - UserName

@FirstName - FirstName

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales

============

B2C Registration

============

@UserName - UserName

@FirstName - FirstName

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales

============

Reset Password Security

============

@SecurityLink - link to reset password

============

Order Change Notification - Amend order

============

@OriginalOrderId = OrderReference

@ReviewHtml - review html for reviews.co.uk

@CompanyName - companyDetail.CompanyName

@OrderId - historyheader.Id OrderReference

@UserFullName - FirstName LastName

@OrderHeader - webcontent orderHeader

@OrderReference - orderReference

@UserName - historyheader.User.UserName

@UserCompanyName - UserCompanyName

@BillingAddress - bill to address

@ShippingAddress - ship to address

@OrderDate - OrderDate

@OrderDeliveryDate - DeliveryDate

@OrderItems - order lines

@GoodsValue - goodsValue

@DeliveryAndStoreCreditLines - store credit and delivery charges etc

@CouponContent - Coupon code - description

@OrderFooter - webcontent footer

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales

============

Password Changed

============

No keywords

============

Change Address

============

@SubjectText = Request for add new shipping address

@UserAccountCode = User AccountCode

@Username - UserName

@EmailAddress - UserEmailAddress

@LabelContactName = contactName label

@LabelCompanyName = companyName label

@LabelTelephoneNumber = telephoneNumber1 label

@ContactName - User UserFullName

@CompanyName - User CompanyName

@TelePhoneNumber - User UserTelephone

@FaxNumber -companyDetail CompanyFax

@MobileNumber = User Mobile

@CompanyAddress1 = UserAdd1

@CompanyAddress2 = UserAdd2

@CompanyAddress3 = UserAdd3

@Town = UserTown

@County = UserCounty

@PostCode = UserPostCode

@ShipToCompany = ShipToCompany

@ShipToContact = ShipToContact

@ShipToTelephone = ShipToTelephone

@AddressDetails = address details that has changed

@LocationId = LocationId

@AreaCode = AreaCode 

@DeliveryService = User DeliveryService

@ShipToAddressActive = ShipToAddressActive

@DefaultShipTo = DefaultShipTo

@CountryName = Country Name 

@MessageText = Request for add new shipping address

===================

ODSNet API Order Failure Notification

======================

@OrderFailureReasons - Reason 

@CompanyName - CompanyName

@FooterCompany - CompanyName

@FooterNumber - CompanyTelephone

@FooterEmail - CompanyEmailSales